Research and Development at Aclo Compounders

Gary Crittenden, the chairman and managing partner of HGGC, LLC, belongs to the boards of directors for a number of the firm’s portfolio companies. Among Gary Crittenden’s current board commitments is membership on the board of Citadel Plastics Holdings, Inc., which owns ACLO Compounders.

Clients of ACLO Compounders’ research and development services can count on one of the premier teams and facilities in the industry to fulfill their project needs. ALCO has earned its reputation largely through its close connection to customers. The company takes pains to anticipate and respond to market needs and to retain flexibility throughout the research process. Its fluidity in the face of rapid shifts helps its clients keep ahead in fast-changing markets.

ALCO also emphasizes a dedication to testing during research. Its fully accredited lab contains facilities for real-world testing and scaling, so that once a product finishes research, it can move straight to the production line. For more information on ALCO and its research and development processes, visit www.aclocompounders.com.

HGGC Portfolio Spotlight – MyWebGrocer

Gary Crittenden has served as the Chief Executive Officer of HGGC, leading the firm through the acquisition of portfolio companies in several industries. Gary Crittenden now serves as chairman of HGGC, which recently returned all $1.1 billion of committed capital from its first fund.

MyWebGrocer is one of HGGC’s newest portfolio companies, having been acquired in June of 2013. The enterprise, started in 1999, is the United States’ biggest provider of solutions in e-marketing and e-commerce to consumer packaged goods and grocery businesses. MyWebGrocer offers a suite of services, including consulting, hosting, website design, and the creation of specialty website modules.

The company presently caters to over 140 national retailers, for whom it handles tasks ranging from online digital circulars and e-mail to customer acquisition and e-commerce. Based in Winooski, Vermont, MyWebGrocer operates offices in several major U.S. cities, including New York and Chicago. It also upholds a presence internationally from an office in London. In 2013, the company announced that it would power the online platform of Foodstuff Ltd New Zealand.

iQor’s Hiring Culture

As managing partner and Chairman of HGGC, LLC, Gary Crittenden takes an active role in ensuring the success of its portfolio companies. Gary Crittenden presently chairs the boards of directors of two such companies, iQor and Citadel Plastics Holdings, Inc.

iQor relies upon technology-assisted hiring in order to find new ways to excel and provide the best service possible to its clients. In large part, that means making an effort to seek out and retain the best people. iQor operates an initiative it calls T.R.I.P., which stands for Talent Referral Incentive Program, to encourage its employees to refer family members and friends to the company. If an employee’s referrals go on to become employees themselves, the referring employee receives a monetary reward.

To find the best employees from its pool of referrals, iQor makes use of an online emotional aptitude test that measures key metrics, including likelihood to remain at the company, analytical skills, and level of motivation. Once a potential hire becomes an employee, he or she receives training through iQor’s online university, sQool, and can take advantage of opportunities for advancement, including periodic reviews and eligibility for increases in pay.